Here's how to find your closest Greenlight hub: There are more than 150 Uber Greenlight locations across the US, and you can stop by anytime during working hours without an appointment to talk to Uber customer support in person. Unfortunately, there are no in-person options for riders. One of the best ways to get customer service as a driver is to visit an Uber Greenlight hub. Find in-person support at a local Uber Greenlight hub Always call 911 first if your situation requires police, firefighters, or a medical team. The number isn't advertised readily so that the call line isn't exploited. Quick tip: In the case of an emergency, Uber has a Critical Safety Response Line (80) for drivers.

If you are a driver, you can contact Uber from the app.